Important Contact Information

Report Fraud

Tommy Hoover at 432.685.6511
or email fraudteam@wtnb.com

Report Lost or Stolen Debit Card

Customer Care: 877.493.7862

Verify if a Check Will Pay

Fax a copy of the check along with call back information

Customer Care Fax: 432.687.5279

Note: If you are unable to reach the bank, please call 800.658.6644. Customer support may be reached by dialing 432.685.6500 or toll free at 877.493.7862. The RPM On Call Banker may be reached by dialing toll free 800.250.8880.