Important Contact Information

Report Fraud, Lost or Stolen Card to WTNB:

WTNB Customer Care – 877‐493‐7862
(Monday through Friday, 7:30 a.m. – 6:00 p.m. CT)
Or email

Note: If you are unable to reach the bank to report fraud, or a lost or stolen card, please call STAR at 800‐523‐4175.

Verify if a Check Will Pay by Fax: Fax a copy of the check along with call back information WTNB Customer Care Fax – 432‐687‐5279.

WTNB’s 24‐hour On‐Call Banking Voice Response Unit may be reached by dialing toll‐free to 800‐250‐8880 and allows for account balance information among other menu options.

Security Notice – West Texas National Bank will never request confidential information through an e‐mail.

If you receive any such e‐mail, please contact us at the bank’s Customer Care number listed above.